Frequently asked questions

Clothing that factories and brands made but did not sell: export overruns, cancelled orders, end-of-season lines and factory seconds. We buy it in lots and sell it well below retail.

Grade A is brand-new stock in top condition. Grade B is new but may have small cosmetic marks such as a slight shade difference or a minor stitch. Grade C is factory seconds with imperfections you may notice, at the lowest price. The Quality Grades page explains each one.

No. Every product shows its grade, and the grade description tells you what to expect. We do not list notes for individual pieces.

Usually not. Leftover stock comes in limited quantities, often one batch per style, so when a size sells out it is normally gone for good.

You can cancel an order yourself from your order page while it is still awaiting confirmation. After we confirm it, message us on WhatsApp with your order reference and we will help before it ships.

We dispatch once your payment is verified, and couriers deliver Monday to Friday (five days a week, not on weekends). Your order page shows the courier reference as soon as the parcel is on its way.

Each province has its own delivery fee, shown at checkout before you place the order. For some areas we confirm the charge with you on WhatsApp before you pay.

Not at the moment. We deliver within Pakistan only.

EasyPaisa, JazzCash or bank transfer. We never ask for your card number, wallet PIN or password.

Place the order, then send the total to our EasyPaisa, JazzCash or bank account. The account details are shown at checkout and on your order page.

Open your order page and upload a screenshot or photo of your transfer. Our team verifies it, confirms the order and dispatches it.

Usually within business hours on the same day. Message us on WhatsApp if you need it sooner.

Sizes follow each garment's original label, and different makers can fit differently. Compare with a piece you own, check our size guide, or message us for advice.

Follow the care label on the garment where there is one. As a rule, wash cold with similar colours and iron on a warm setting.

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